# Installation FAQs ## How do I configure Partek Genomics Suite to use an external hard drive or an alternate internal hard drive (SSD)? In Partek Genomics Suite: * Go to Edit > Preferences > File Locations * Set Temporary File Default Directory to a location on the alternate drive using Browse... * Click OK * Go to Tools > File Manager... * Set Default Library File Folder to a location on the alternate drive using Change... * Click OK Using a fast SSD hard drive for the Temporary File and Library File folders will improve the performance of Partek Genomics Suite. ## I receive a "Microsoft Visual C++2015 Redistributable Package failed" error message when trying to update Partek Genomics Suite to the latest version. What should I do? Continue with the installation by selecting "Yes" and proceed through the remaining prompts. ![](/files/8U2Q3qgJW57cELCLittP) ## Additional Assistance If you need additional assistance, please visit [our support page](http://www.partek.com/support) to submit a help ticket or find phone numbers for regional support. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.multiomics.illumina.com/partek/partek-genomics-suite/installation-guide/installation-faqs.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.